The BC Utilities Commission turned to Starfish Channel Builders to analyze, chart and report on its operational workflows. The report identified areas for improvement and possible process, technology and human resource solutions.

After an analysis of its workflow challenges, the BC Utilities Commission asked Starfish Channel Builders to produce an IT strategic plan for renewal of its tools and system infrastructure. The plan included analysis of options, costing of solutions and a complete multi-phase implementation plan.

The BC Utilities Commission engaged Starfish Channel Builders to lead a multi-project program of renewal and replacement of its IT infrastructure and tools.